Privacy policy

We will not disclose your personal information to any third parties for marketing purposes.

INTRODUCTION

This privacy and cookie policy will help you understand how we process any and all data collected by us in relation to your use of our website, and what choices you have. 

YOUR PERSONAL INFORMATION

At Amino Water, we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Amino Water will not disclose your personal information to any third parties for marketing purposes. Furthermore, communications of Amino Water news or offers will only be sent to you where you are happy to receive these.

We do sometimes update this policy from time to time by changing it on the Site. You may therefore want to return here regularly to view our most up to date policy. This policy was last updated on 16 August 2018.

WHO WE ARE

Our website, www.aminowater.co (Site) is owned and operated by Amino Drinks Ltd (we, us and our), registered in England under number 11121729. Our registered office is 3rd Floor 86-90 Paul Street, London, England, EC2A 4NE

You can contact us by email at info@aminowater.co

OUR COLLECTION AND USE OF YOUR PERSONAL INFORMATION

We may collect personal information about you in the following ways:

    Data you give to us:

  • When you talk to us at one of our events

  • When you use our website

  • If you take part in our competitions or promotions

  • When you sent us feedback, an email or apply for one of our jobs.

    Data we collect when you use our services : 

  • Payment and transaction data, when you purchase our product on our website.

  • Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies and other internet tracking software.

    Data from third parties we work with : 

  • Social networks

WHAT INFORMATION DO WE COLLECT?

We may collect the following information:

  • Identity data - name

  • Contact data -address, email address or telephone numbers

  • Financial data -payment card details

  • Transaction data - details about payments from you

  • Technical data - internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website

  • Marketing and communications data - your preferences in receiving marketing from us and our third parties and your communication preferences

  • We do not collect any special categories of personal data about you. This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

Your privacy is protected by law.

  • Process, validate, confirm, verify, deliver and track your purchases (including but not limited to processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone).

  • Maintain a record of the purchases you make.

  • Respond to your questions and comments and provide customer support.

  • Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you.

  • Tailor our Products and services to suit your personal interests and manner in which you use the Site.

  • Analyse and enhance our marketing communications and strategies.

  • Analyse trends and statistics regarding the user experience when visiting the Site, mobile applications or social media assets, and the purchases you make.

  • Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you

  • Enable you to partake in a prize draw, competition or to complete a survey

  • Manage our relationship with you, including notifying you about changes to our privacy notices

  • To use data analytics to improve our website, products / services, marketing, customer relationships and experiences

  • We need to send the information to third party partners, vendors, agents, or service providers who work on behalf of Company to provide a Product or service for you on our behalf and to provide other related services, including, but not limited to, payment processing, shipping, order tracking, promotional fulfilment, and customer service.

  • We deem it necessary to disclose personally identifiable information, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, or to protect Company's rights or interests.

  • We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

  • For any other purpose or use, provided we have your consent.

If you do not want us to use your personal information for our marketing purposes, send us an email at info@aminowater.co stating that you withdraw your consent to such use.

CHILDREN'S PRIVACY

Amino Water will not intentionally collect any personal information (such as a child’s name or email address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

COOKIES AND SIMILAR TECHNOLOGIES

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A number of cookies we use last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer. Although they do identify a user's computer, cookies do not personally identify users.

We use cookies for the following key reasons:

  • Essential session management

  • Recognising when a visitor to the website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us to make sure we have enough capacity for the number of users that we get.

    1. We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of the Services.

  • Performance and measurement

  • Collecting statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors.

DISABLING COOKIES

Some of the cookies used by our website are set by us, and some by or with the help of third parties who are delivering services on our behalf. In particular we use third parties to help us collect performance and measurement statistics about our website. 

Some of our partners, vendors, agents, and service providers may use cookies on their respective websites to which you may be routed from the Site. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.

Most web browsers automatically accept cookies but, if you prefer, you can set your browser to disable cookies or to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. Please note however, that by blocking or deleting cookies used on the Site you may not be able to take full advantage of the Site as it may impair your use of or prevent access to some areas, including taking advantage of special offers and vouchers. If you do leave cookies turned on, please take care to sign off when you are finished if using a shared computer.

You can also learn more about cookies by visiting www.aboutcookies.org or www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser.

MARKETING

We may use your personal information to tell you about relevant goods and any upcoming offers.

We can only use your personal information to send you marketing messages if we have either your consent or a legitimate interest to do so.

You can ask us to stop sending you marketing messages at any time - you just need to contact us, or use the opt-out links on any marketing message sent to you.

We will get your opt-in consent before we share your personal data with any company other than us for marketing purposes. You can ask a third party company to stop sending you marketing messages at any time, by adjusting your marketing preferences in relation to that company or by using the opt-out links on any marketing message sent to you.

Please note, when opting out that you may continue to receive some information from us where this is already in the communication pipeline, typically for up to 48 hours after the date and time you update your account.

Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of purchasing our goods or any other transaction between you and us.

YOUR RIGHTS

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

  • claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please contact us using the contact details below.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us at info@aminowater.co.We may make a small charge for this service.

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

KEEPING YOUR PERSONAL INFORMATION SECURE

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator (including the ICO) of a breach where we are legally required to do so.

Various security measures, such as encryption and passwords, are implemented by us in accordance with industry standards to protect the security of your personal information as well as sensitive information (such as credit card number) both online and offline.

Unfortunately, despite our security efforts, there is always a risk that third parties may unlawfully intercept transmissions. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.

Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”).  if we do store or transfer data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would within the EEA and under the GDPR.

EXTERNAL LINKS

The Site may contain links to external websites. We assume no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.

HOW TO COMPLAIN

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/.

CHANGES TO THIS WEBSITE PRIVACY POLICY

We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on the 16th August 2018.

HOW TO CONTACT US

If you have questions or concerns regarding this privacy and cookies policy, please contact our us either via post at: 3rd Floor 86-90 Paul Street, London, England, EC2A 4NE OR by email at info@aminowater.co

 

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